Product Manager C360

Company: CORPORATE_FORD

Location: Dearborn, MI

Posted on: November 21

GDIA C360-Product Manager

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, were all a part of something bigger than ourselves. Are you ready to change the way the world moves?

Do you believe data tells the real story? We do! Redefining mobility requires quality data, metrics and analytics, as well as insightful interpreters and analysts. That's where Global Data Insight & Analytics makes an impact. We advise leadership on business conditions, customer needs and the competitive landscape. With our support, key decision makers can act in meaningful, positive ways. Join us and use your data expertise and analytical skills to drive evidence-based, timely decision making.

In this position...

As a GDIA C360 Product Manager, you will be a critical driver in transforming raw data into actionable insights and innovative data products that empower Ford to "see our business, know our customers, and act in a meaningful way." You will lead the definition, development, and launch of data-driven solutions that support Ford customers and all the interactions they have with Ford from researching a vehicle, ordering, Sales process (including financing, incentives and extended service plans), servicing the vehicle, along with new mobility services. 

What you'll do...

• Define Product Vision & Strategy: Develop and articulate a clear product vision, strategy, and roadmap for C360, ensuring alignment with GDIA's mission and Ford's overarching business objectives.
• Requirements & Prioritization: Translate high-level strategic objectives into detailed, actionable product requirements, user stories, and acceptance criteria. Manage and prioritize the product backlog with a clear focus on delivering maximum business value and knowing our customers.
• Lifecycle Management: Own the end-to-end product lifecycle, from ideation and discovery through development, launch, adoption, and continuous iteration.
• Cross-Functional Collaboration: Partner closely with data scientists, data engineers, software engineers, UX/UI designers, and business stakeholders across various departments (e.g., IT, Marketing, Operations) to ensure seamless execution and delivery.
• Performance Monitoring & Optimization: Define key performance indicators (KPIs) and metrics to measure product success, analyze performance data, and drive continuous improvement based on insights.
• Stakeholder Communication: Effectively communicate product plans, progress, and outcomes to diverse audiences, including technical teams, business partners, and senior leadership, fostering transparency and alignment.
• Agile Leadership: Champion Agile methodologies and best practices within your team, facilitating ceremonies and fostering an environment of continuous learning and improvement.

You'll have:

• Bachelor's degree in Computer Science, Engineering, Business, Data Science, or a related quantitative field.
• 5+ years of experience in product management or product ownership roles, with a strong emphasis on data products or analytics solutions. Experience working with Ford Customer data, and Internal systems (Sales, Service, Credit, ESP and Ordering).
• Demonstrated experience with Agile development methodologies (Scrum, Kanban, etc.) 
• Proven ability to define and execute product strategies, manage product roadmaps, and prioritize backlogs effectively.
• Strong analytical and problem-solving skills, with the ability to interpret complex data and translate it into actionable product decisions.
• Excellent communication, presentation, and interpersonal skills, with the ability to influence and collaborate across all levels of the organization.
• A solid understanding of data ecosystems, including data ingestion, storage, processing, and visualization technologies (e.g., SQL, Python, Tableau, cloud platforms like GCP).
• Experience working in a complex, global enterprise environment.

Even better, you may have:

• Master's degree or MBA.
• Experience working with JIRA
• Certifications in Product Management (e.g., CSPO, SAFe Product Owner/Product Manager).
• Familiarity with AI/Machine Learning concepts and their application in product development.

Even better, you may have...

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builderor all of the above? No matter what you choose, we offer a work life that works for you, including:
Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up childcare and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Years Day
Paid time off and the option to purchase additional vacation time.

This position is a salary grade 7.

For more information on salary and benefits, click here: https://fordcareers.co/GSRSP2

Visa sponsorship is available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week. #LI-Hybrid

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