At HiCounselor, we understand that you trust us with your information. We value and respect the privacy of individuals who use our website and/or mobile application, and want to transparently explain our privacy practices. Below, we describe what Personally Identifiable Information ("PII") we collect from you when you choose to use our services, as well as how and why we gather, store, share, use and safeguard your PII. We also describe the controls and choices you have regarding when and how you choose to share this information.
We hope this helps you understand our privacy commitments to you. Last Modified: [_________________] Effective Date: [_________________]
This may include:
HiCounselor collects and uses information to personalize your experience and learn more about the type of content and product offerings in which you are most interested. We also use the information we collect to:
Some of HiCounselor's services and features require that we share information with other users or at your request. We may also share your information for legal reasons or in connection with claims or disputes
HiCounselor may share the information we collect:
HiCounselor keeps your PII only as long as necessary to provide you with HiCounselor services and for legitimate and essential business purposes, such as complying with our legal obligations and resolving disputes. We keep your PII, such as your employment history, company name, and job title, for as long as you are a user of the HiCounselor services.
Users may request deletion of their accounts at any time. Following such request, HiCounselor deletes the PII that it is not required to retain, and restricts access to or use of any PII that it is required to retain. HiCounselor may be legally required or permitted to retain your PII in the following circumstances: if there is a situation in which there is an unresolved claim or dispute relating to your account; to enforce our Terms of Service or Arbitration Agreement; and where doing so is necessary for our legitimate business interests, such as fraud prevention or maintaining the security of our users.
Email Subscriptions. You can always unsubscribe from our commercial or promotional emails, but we will continue to send you transactional and relational emails about your account use of the HiCounselor website. Read more below in "Other: CAN-SPAM Act" to learn about how you can unsubscribe from HiCounselor commercial emails.
Text Messages. You may opt out of receiving text messages from HiCounselor by contacting us at [email protected]
Push Notifications. You can opt out of receiving push notifications through your device settings. Please note that opting out of receiving push notifications may impact your use of HiCounselor services.
"Cookie" Opt-Out. You can always choose to have your computer warn you each time a "cookie" is being sent, or you can choose to turn off all "cookies." This is done through your browser settings. Since not all browsers look the same, consult your browser's Help Menu to learn the correct way to modify your "cookies." Please note, however, if you turn "cookies" off, some of the features that make your HiCounselor experience more efficient may not function properly.
Data Security. At HiCounselor, we are committed to protecting our users' PII. We use regular Malware scanning and do not use vulnerability scanning and/or scanning to PCI standards. Your PII is contained behind secured networks and can only be accessed by a limited number of persons with special access rights to our system. In addition, all sensitive information including any credit card information you supply is encrypted via Secure Socket Layer (SSL) technology.
Should a data security breach occur on HiCounselor's website and/or mobile application, we will notify you via email within seven days of such a breach, as well as promptly notify the appropriate authorities. This practice is in accordance with the Fair Trade Commission ("FTC") Fair Information Practice Principles. HiCounselor also agrees to comply with the FTC Individual Redress Principle, which stipulates that individuals have the right to legally pursue their enforceable rights against data collectors and processors who fail to adhere to the law.
Please note that even though we take reasonable precautions to protect your data, no security measures can be completely secure, and we cannot guarantee the security of your data.
Children's Privacy. In accordance with the Children's Online Privacy Protection Act ("COPPA"), HiCounselor is not directed or specifically marketed to children, and we do not knowingly collect PII from children under the age of 13. If we find out that children under the age 13 have given PII to HiCounselor, we will take steps to delete that information. If you believe that a child under the age of 13 has provided HiCounselor with PII, please contact us at [email protected].
CAN-SPAM Act. In accordance with the FTC-enforced CAN-SPAM Act, HiCounselor has adopted certain policies regarding its commercial emails. HiCounselor agrees that when we send out commercial emails related, but not limited to, advertisements or promotions of a commercial product or service, we will: identify the email as an advertisement in a reasonable way; include the physical address of our business postal address/P.O. Box; not use false or misleading subject lines or email addresses; monitor third-party email marketing services for compliance, if they are used; include an explanation of how recipients can opt out of receiving future HiCounselor commercial emails; allow recipients to unsubscribe to HiCounselor commercial emails by using a link at the bottom of each email; and honor opt-out/unsubscribe requests within ten business days of receipt.