Job DescriptionInfosys Public Services is seeking a Senior Labor Project Manager, to join our Team.Position Description (scope Of Work Or Brief Narrative)
The Project Manager will provide project management support on large Labor system implementations and projects, such as Unemployment Insurance (UI) Tax, Benefits, and Appeals, Paid Family Medical Leave (PFML), Workforce, Disability, or Industrial Affairs, etc.
This position will be a responsible for working in a fast-paced environment focused on ensuring the project team provides quality services within time and budget for our clients.
Support managing software implementations from contract execution to post-production, to ensure successful completion on-time and within budget.
Support developing the project schedule, detailed work plans, project estimates, and resource plans including the determination and acquisition of needed resources.
Supporting the project team to ensure deliverables are deployed with the highest quality standards on time.
Communicating project status internally, to the project team, and externally with the customer and any other involved parties regularly.
Managing work team activities, risks, and commitments within the constraint of time, cost, and quality while maintaining an intense focus on customer satisfaction.
Conducting meetings with project teams and vendors as needed.
Working collaboratively with internal resources to ensure we meet/exceed productivity targets.
Ensuring the successful completion of the project on schedule and within budget.
Required years of experience, training, technical skills, and other requirements for job performance:
Minimum 7 years of project management experience.
Project management experience with large system implementations.
PMP Certified.
Structured and process driven mindset to drive and lead change with good influencing skills.
A strong desire to achieve customer satisfaction and service standards.
Excellent client/relationship skills with strong written and oral communication skills.
Must be comfortable and confident presenting to and meeting with client C-Level leadership.
Project management experience with commercial software development.
Labor, such as Unemployment Insurance (UI) Tax, Benefits, and Appeals, Paid Family Medical Leave (PFML), Workforce, Disability, or Industrial Affairs related products experience.
Salesforce experience.
Be flexible to meet with resources in varying time zones outside of normal work hours.
Areas of Responsibility
Proposal development / solution design
Engagement launch
Engagement delivery
Engagement management
Client relationship management
IP protection
Operations
Competencies
Business growth and strategic planning
Client centricity and business metric management
Project management
Commercial knowledge
Analytical ability
High impact communication
Planning and organization
Driving innovation
Leadership Qualities
Passion: Passionate about customer success.
Inquisitive: Always learning; approaches each interaction with open mind; great listener and hands-on.
Leadership: Self-aware and strategic thinker; proficient at building strong relationships.
Communicator: Speaks and writes with clarity, brevity, and purpose; explains area of expertise clearly and confidently to others; influences and engages C-Level with authority and confidence.
Team Player: Proficient at collaboration and working with members of a team.
Urgency: Ability to move fast and drive business value and results.
Adaptable: Excels in high levels of uncertainty and change.
Educational Requirements:A Bachelors Degree in Engineering or a foreign equivalent is required from an accredited institution. Will also consider three years of progressive, relevant work experience instead of every year of education.The job entails sitting and working at a computer for extended periods. Should be able to communicate by telephone, email, or face-to-face. Travel may be required as per the job requirements.About UsInfosys Public Serivces is the global management and technology consulting practice of Infosys, a global leader in technology services and consulting. We combine the power of time-tested methodologies, people-driven innovation and disruptive technology to enable leaders of the worlds top brands pursue a path of smart transformation. Together with our clients, internal and external partners, we co-create and execute pragmatic strategies and solutions that transform organizations and define the future of business. Our dynamically growing consultancy offers our consultants:
Ability to design and implement end-to-end solutions at scale
A flat organization structure with direct access to our senior-most leaders
An entrepreneurial environment full of bright, highly motivated consultants
Opportunities for motivated consultants to impact local communities
The ability to design your career and drive your professional learning and development
A truly global culture
Infosys Public Services is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.Infosys Public Services provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
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