CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. What does that mean for you? You ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You ll help change how goods get to market and contribute to global sustainability. You ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

Brambles Digital is a key pillar of Brambles' transformation strategy.

You'll be working in a dynamic, start-up-like environment within Brambles Digital, focusing on our Digital Customer Solutions (DCS) Big Rock. We re driven by rapid learning, exploring solutions at pace to tackle real-world customer challenges.

Join our passionate, diverse, and globally distributed team, united by a single mission: optimising the world s supply networks through smarter, data-driven decision-making. Using IoT and leveraging data sources, we provide timely, actionable insights to empower our customers.

If you re a creative, collaborative problem-solver who thrives on rolling up your sleeves and tackling new challenges, DCS is the place for you.

About the Role

• Develop and communicate a clear product vision and strategy that aligns with company objectives, ensuring the product roadmap is well-defined and adaptable to market changes and customer needs.
• Collaborate with engineering, design, and marketing teams to drive product development, ensuring alignment on features, timelines, and quality standards while facilitating effective communication between stakeholders.
• Leverage deep technical knowledge and market insights to inform product decisions, prioritize features, and ensure the product meets technical standards and competitive benchmarks, ultimately enhancing user experience and satisfaction.
• Drive value and impact through developing capability across a the team and acting as a key contributor to the development of the Product Management best practice, ensuring consistent, high standards of practice and delivery, and fostering a collaborative, engaged and high performing culture.

Key Responsibilities may include:

• Product Strategy & Roadmap: Define and continually refine the product roadmap based on value, desirability, feasibility, and viability inputs.
• Market Opportunity Development: Identify and develop potential opportunities in North America through discovery and strategic market analysis.
• Innovation & Existing Product Stewardship: Balance the development of new offerings with the optimization and enhancement of existing products within Digital Customer Solutions, including end-to-end fresh solutions, reusable asset management, proof of delivery, and more.
• Go-to-Market Leadership: Strategically group products to strengthen existing portfolios, expand market reach, and drive adoption of new offerings.
• Product Experimentation & Deployment: Define and execute hypotheses, experiments, pilots, and deployments for key products.
• Cross-Functional Collaboration: Lead a collaborative product team, fostering continuous improvement while maintaining a strong focus on customer and business value, quality, and scalability.
• Coaching & Mentorship: Provide guidance to local teams, managers, and executives, ensuring alignment with product best practices.
• Operational Readiness: Build operational and technical readiness across the business to enable scaled product deployment.
• Stakeholder Engagement: Develop strong relationships with regional and functional teams, as well as key senior stakeholders, ensuring alignment and support for product initiatives.
• Continuous Improvement & Metrics-Driven Execution: Utilize feedback and key metrics (e.g., quality, delivery rate) to identify opportunities for refinement and growth.
• Risk Management & Decision Making: Proactively identify and manage issues, risks, and opportunities, acting as the decision-maker on product experiments and deployments.

Additional Details:

• Innovation & Existing Product Stewardship: Balance the development of new offerings with the optimization and enhancement of existing products within Digital Customer Solutions, including end-to-end fresh solutions, reusable asset management, proof of delivery, and more.
• Go-to-Market Leadership: Strategically group products to strengthen existing portfolios, expand market reach, and drive adoption of new offerings.
• Product Experimentation & Deployment: Define and execute hypotheses, experiments, pilots, and deployments for key products.
• Cross-Functional Collaboration: Lead a collaborative product team, fostering continuous improvement while maintaining a strong focus on customer and business value, quality, and scalability.
• Coaching & Mentorship: Provide guidance to local teams, managers, and executives, ensuring alignment with product best practices.
• Operational Readiness: Build operational and technical readiness across the business to enable scaled product deployment.
• Continuous Improvement & Metrics-Driven Execution: Utilize feedback and key metrics (e.g., quality, delivery rate) to identify opportunities for refinement and growth.

Experience:

Essential

• Lead a product from idea to initial testing and validation, through pivots and changes, to product market fit and accelerated growth
• 7+ years experience leading, managing or influencing multiple functions, geographies and stakeholders (ideally in a global digital product portfolio).
• Created and lead cross functional and multi-country product initiatives
• Full product development lifecycle, with exposure to a wide array of technologies, methodologies and business environments

Nice to have

• Supply chain, logistics, consulting or FMCG background
• Familiarity with IoT devices, capability, limitations
• Experience in a start-up environment

Desirable Qualifications:

• Bachelors or Advanced degree (MS, MBA, or Ph.D) in relevant field

Remote Type

Hybrid Remote

Skills to succeed in the role

Adaptability, Agile Methodology, Backlog Management, Cross-Functional Work, Data-Driven Decision Making, Digital Literacy, Emotional Intelligence, Feedback, Inclusive Leadership, Innovation, Learn From Mistakes, Market Analysis, Market Opportunity Identification, Mentorship, Motivating Teams, Prioritization, Software Development Life Cycle (SDLC), Stakeholder Engagement, Storytelling, Talent Development, Unit Testing, Value Driven Product Design

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at recruitment@brambles.com.