Software Trainer - (Texas)

Company: Peterson Technology Partners

Location: Houston, TX

Posted on: November 14

Software Trainer - (Texas)

Req No : 105527
Number of Position : 1
Priority : High
Location
City : Houston
State : TX
Zip : 77002
Country : USA
Employment Type
Work Authorization Status : greencard, h1b, h4ead, l2ead, opt, uscitizen, e3
Duration : 6
Location : Onsite
Technical Profile
Position Title : Software Trainer - (Texas)
Professional Experience : 3
Primary Skills : SAP Enable Now, Oracle, WalkMe, Water Industry, Microsoft Office applications
Other Skills :
Additional Notes : contract

Job Description

Job Description:

The software trainer will be responsible for the delivery of software training programs, creating instructional materials, and providing support to help Operations Support Associates and Customer Service Representatives in WSS LIT division become proficient in a new ERP system. They collaborate with subject matter experts to determine course design, delivery formats, and course manuals.

CORE RESPONSIBILITIES AND TASKS (IDENTIFY UP TO 6 CORE RESPONSIBILITIES WITH ASSOCIATED JOB TASKS)

Create training materials and resources to support user learning
Update existing business process documentation to reflect changes for new ERP System
Conduct training sessions for individuals and groups, both in-person and online, on new ERP system
Provide ongoing support to users, answer questions, and offer follow-up training or refresher courses
Work with cross-functional teams to assess progress and effectiveness of the training approach and recommend changes for an improved training experience
Access and evaluate learner progress
Provide ad-hoc training and support as needed

POSITION REQUIREMENTS (INFORMATION PROVIDED BELOW WILL BE USED IN THE JOB POSTING PROCESS)

1. FORMAL EDUCATION:

Bachelors degree in HR, Training, or Education preferred with 3 years of applicable work experience

2. KNOWLEDGE & EXPERIENCE:

Experience with ERP system, such as SAP or Oracle, preferred, not required
Experience with SAP Enable Now / WalkMe experience a plus
Knowledge and/or experience related to water industry preferred, not required
Excellent interpersonal and verbal/written communication skills
Ability to provide effective feedback and assess user progress
Familiarity with different training delivery methods, such as webinars, one-on-one coaching, and classroom instruction
Able to execute tasks with high levels of autonomy in an unstructured environment
Agile mindset requiring flexibility and open-mindedness and willingness to adjust to changing project direction
Strong understanding of general business concepts/processes
Solid User of standard Microsoft Office applications (Outlook, Word, Excel, PowerPoint, SharePoint)

Salary/ Rate: $30-35/hour (depends on experience level). This is a contract position with candidates expected to work 40 hours/ week.