Epitec
POSITION:
Business Analyst
JOB TYPE:
W2 Full Time Ongoing Contract
LOCATION:
Remote
JOB SUMMARY FOR BUSINESS PROCESS ANALYST:
- Hiring a Remote Business Analyst for a leader in food distribution.
- Pay: $43-45/hour
RESPONSIBILITIES FOR BUSINESS PROCESS ANALYST:
- Review and Analyze Projects: Identify potential gaps and missing requirements to fulfill business requests.
- Dashboard Management: Update and manage dashboards daily to ensure accurate tracking of project progress.
- Integration Management: Deactivate integrations in all systems as needed and notify appropriate teams based on project requirements.
- Documentation and Distribution: Document project extracts, company, and contact records; distribute completed project materials to customers, internal departments, and sales training.
- Customer Support and Implementation: Provide implementation support, develop and test customer business integration credentials, and ensure successful delivery to end users.
REQUIRED EXPERIENCE FOR BUSINESS PROCESS ANALYST:
- Bachelor's degree in a related discipline or equivalent.
- A minimum of five years related work experience.
- Prior experience in gathering detailed business requirements, interpreting customer business needs, and translating needs into operational business requirements.
- Prior experience in a customer service or customer-facing role.
- Prior experience in eCommerce/eBusiness environments (such as EDI, B2B eCommerce, Supply Chain, and other electronic integrations) preferred.
- Experience in the Food Industry/Distribution is a plus.
- Integration procedure and process documentation.
SKILLS AND QUALIFICATIONS FOR BUSINESS PROCESS ANALYST:
- Excellent decision-making capabilities.
- Excellent organization and team collaboration skills.
- Advanced proficiency in Excel preferred.
- Excellent written and verbal communication skills.
- Excellent facilitation, collaboration, negotiation, and presentation skills.
- Strong knowledge and general understanding of IT/technical concepts.
- Strong knowledge of various file types such as EDI ANSI X12, XML, cXML, Flat Files, etc.
- Strong knowledge of data warehouse, IBM, Sterling Integrator, EDI translation tools, CoreFtp/FileZilla.
- Strong knowledge of communication methods AS2, SFTP, FTP, and VAN.
- Comfort with ambiguity, frequent change, or unpredictability.
- Ability to handle high volume and heavy workload.
BENEFITS
- Medical, Dental, PTO, Holiday tailored to meet your needs. 401K/Match, $15,000 Life Insurance, Award-Winning Employee Care Program. Established and highly regarded reputation with Green Card and H1 processing.
Why should you choose Epitec?
We started Epitec with a single focus, Placing People First. Knowing every good endeavor begins with listening and understanding, weve set about challenging every part of the employment process. Bringing the proper connections together for the perfect fit.
How is Epitec different?
Epitec gets to know our prospective employees, using these insights to locate the perfect placement for you. We are there, every step of the way. Providing a best-in-class compensation package combined with the opportunity to grow financially and personally through your work.
What is the result?
Epitec represents the worlds top companies and works to fill their open jobs with the worlds best talent. Thats led to Epitec servicing an impressive list of Fortune 100 companies. We've also won many awards, including one of Crains Detroit Business Cool Places to Work, and 101 Best & Brightest local, national and elite winner. And thats just the beginning, as we work to innovate the way the world thinks about employment.