Company: Papa Johns
Location: South West City, MO
Posted on: July 16
Whats
Unique About You Is What Makes Us Better! Diversity is our strength and competitive advantage. Bring your flavor to the Papa John's team today!
Job Summary
The Principal Product Designer serves as a cross-functional design leader, responsible for driving Product Design strategy and execution across product lines, teams, and long-term organizational goals. The role leads the identification and resolution of complex, ambiguous design challenges, aligning cross-functional stakeholders around solutions that are both user-centered and business-aligned.
The Principal Product Designer plays a pivotal role in shaping design maturity and design culture across the organization, influencing not just what is built, but how the organization operates. Acting as a strategic partner to Product, Engineering, Research, and Brand leadership, the role brings a systems-thinking mindset to every touchpointensuring design solutions scale consistently and effectively across the platform.
The Principal Product Designer also guides the evolution of the Design System Library (DSL), helps define research roadmaps, and serves as a mentor and multiplier for other designers. The work of this role is highly visible to senior leadership, driving high-impact initiatives that influence product strategy and customer outcomes at scale.
Duties And Responsibilities (other Duties As Assigned)
- Lead design strategy and execution across multiple product areas, connecting Product Design initiatives to long-term business outcomes.
- Partner with senior product and engineering leadership to shape discovery processes and align on complex problem spaces.
- Champion a user-centered design culture across the company through best practice sharing, mentoring, and process refinement.
- Facilitate and scale design thinking workshops that unlock innovation and drive cross-functional alignment.
- Co-own and evolve the Design System Library (DSL), driving adoption, governance, and consistency at the enterprise level.
- Identify research needs and partner with research teams or lead usability testing to validate and optimize design direction.
- Mentor, coach, and delegate work across designers, helping develop design talent and elevate team performance.
- Present and defend design strategies to executive stakeholders, balancing user needs, technical feasibility, and business impact.
- Collaborate with Brand, Marketing, and Customer Relationship Management teams to align and unify the customer experience.
- Drive organizational clarity and execution in high-ambiguity initiatives, breaking down complexity into achievable milestones.
Everybody loves pizza, which means they also love the people who are behind the scenes working to deliver it. This is complex and challenging work but lets face it its also pizza! If you want a fulfilling career with a company thats always moving forward, were the right place.
Papa John's is a Federal Contract employer who participates in E-Verify to confirm employment eligibility for each new team member. For more information please view the following PDFs: E-Verify Poster (English) - Right to Work Poster (English) - E-Verify Poster (Spanish) - Right to Work Poster (Spanish) Papa John's is an Affirmative Action and Equal Opportunity Employer. For more information please click on the following PDF. See terms & conditions for site use.
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