Business Analyst[FLEXJOBS]

Company: Foley Carrier Services

Location: Hybrid

Posted on: April 18

Business Analyst

Remote

Product

Full time

Connecticut,United States

South Carolina,United States

Florida,United States

Georgia,United States

Texas,United States

Description

At Foley, we're revolutionizing the way companies recruit, screen, and monitor drivers. This is an exciting time for us as we scale our B2B vertical SaaS business and modernize our products for the future. If you're a strategic thinker who thrives in complexity, is energized by impact, and wants to work with a team passionate about building great products and helping customers, we'd love to talk to you.

We believe inTeammateship, Grit, and Innovation. Our core values. Whether collaborating internally or helping customers, we approach every challenge with humor, optimism, and a commitment to success.

BUSINESS ANALYST

At Foley, a Business Analyst serves as a bridge between business needs and technology solutions. Youll partner with cross-functional teams to analyze business processes, uncover insights, and support strategic initiatives that improve product performance, operational efficiency, and customer success.

Our vision is to create a strong product competency at Foley and drive the next phase of growth through product-driven strategic initiatives.

This is a remote option. People who live in Arizona, Connecticut, Florida, Georgia, Illinois, Indiana, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, South Carolina, Tennessee, Texas, and Wisconsin can apply.

The compensation for this position starts at $65,000 annually.

WHO YOU'LL WORK WITH

As a Business Analyst, you'll work closely with Engineering, Operations, and Sales.

Because our departments work so closely together, we're always looking to improve our current process. We welcome new ways to work collaboratively with roles and departments. We can't wait to hear your ideas!

WHAT YOU WILL DO

• Analyze datasets to identify trends, opportunities, and areas for improvement
• Work closely with stakeholders to gather, define, and document business requirements
• Triage and review issues with functionality and determine alignment with business expectations
• Collaborate with Product, Engineering, Sales, and Customer Success teams to align with business requirements and needs
• Evaluate SaaS metrics such as product usage analytics
• Recommend solutions and optimizations to processes based on data findings
• Drive continuous improvement through process analysis and automation opportunities

WHAT WED LIKE YOU TO HAVE

• 24 years of experience as a Business Analyst or in a similar role in a SaaS technology environment
• Experience with CRM systems (e.g., Salesforce, Dynamics 365); product analytics tools (e.g., Heap, Google Analytics)
• Strong analytical and problem-solving skills with experience in SQL, Excel, and BI tools (e.g., Looker, Tableau, Power BI)
• Familiarity with SaaS business models and metrics
• Excellent communication skills and the ability to translate data into actionable insights
• Bachelors degree in business, Data Analytics, Information Systems, or related field.
• Knowledge of computing platforms, software architecture, and database designs
• Understanding of product development lifecycle and experience with SDLC tools such as Atlassian's suite of tools or Azure DevOps
• Proficiency with Word, Excel, Visio, and PowerPoint

AN IDEAL CANDIDATE WILL DEMONSTRATE

• Empathy Understanding users needs and bringing value to them is at the heart of a product managers job.
• Growth mindset Be curious about everything related to the productmarket, customers, users, value, and performance. Retrospect, seek feedback, and continuously improve.
• Results-Driven Seek out others who can help, ask the difficult questions, identify what needs to be done, and plan accordingly to ensure timely delivery
• Analytical Thinking Use a logical, systematic, sequential approach to problem-solving.
• Work with experts Build good relationships with experts in your field, operations, business analysts, engineering, and testing.
• Good communication skills Talk to people who are involved in the product, customers, and leaders about the product. You should be able to understand their language and how they talk about it.

WHAT MATTERS TO US

Our people are one of our most important assets. Our culture is what unites us and guides us in our daily work. We look for people who Get It, Want It, and Can Do It! We do all we can to make Foley a place where each person can be a true master of their craft and is positioned for success.

WHAT YOULL LOVE ABOUT FOLEY

The People: Our close-knit, exceptionally talented teams are the heart of Foley. Our employees and customers consistently highlight our team spirit. Check out our customer feedback on Trustpilot.

Outstanding Benefits: Choose from 3 medical plans, 2 levels of dental, and 2 levels of vision plans. Enjoy generous vacation, sick, and personal time off, plus a 401K plan with a match. We support your well-being so you can live your best life.

Ideas Over Egos: In our entrepreneurial environment, you have the freedom to explore new ideas and approaches, backed by a collaborative team.

Professional Growth: We prioritize internal growth and encourage employees to apply for new opportunities. Our People Operations team is here to help you plan and achieve your career goals.

Our Environment: We celebrate success and believe in transparency and teamwork. We invest in collaboration tools to ensure face-to-face interactions, even in a virtual space. Many of our roles are remote, but we ensure our employees remain engaged and connected.