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Frequently Asked Questions

Get started as a Counselor

How do I create a counselor profile?

How do I access my phone appointments?

How do I setup my availability for a phone consultation?

How do I access my email appointments?

How do I keep track of my earnings?

How do I become a counselor?

To become a Counselor you must be 18 years or older and have a work and personal email address. Start here to create your profile click here. Your profile will be reviewed for accuracy and completeness by the HiCounselor team and within 24 Hours you will be notified if your profile has been approved, declined or need to provide additional information.

What are the key benefits of becoming a counselor?

HiCounselor is a unique way for you to share your expertise by helping job seekers land their dream job and professionals advance their career. Aside from helping others, becoming a Counselor can help support your company's hiring efforts, expand your network and earn you some extra cash on the side. HiCounselor lets you set your own fees but also your schedule so that you have total control over when and how much you can connect with and help job seekers. The more you help, the more you earn. Our average counselor earns $880/month and our most booked counselors earned $2600 !

How can I get more bookings?

Start by building a great profile that helps job seekers understand what makes you qualified to help them. Be sure to describe the benefits they can expect to gain from an engagement with you and as much professional background information as possible. If you keep you profile unanonymous, make sure to upload a picture and provide detailed information about you, including where you grew up and where you went to school . All this can help job seekers relate and connect with you !.

As a Counselor, am I an official representative of my company?

No. As a counselor on the platform, you are not an official representative of your company. Your role is more akin to a part-time career coach and you should only accept engagements when it's the most convenient for you and does not interfere with your full time job.

If I decide to discontinue offering services, how can I be removed from the platform?

If you no longer want to participate or be part of the HiCounselor platform, please email us at [email protected] and we'll delete your profile within 24 hours.

How are rates determined?

As a Counselor you can charge up to $100 for a 30 minute phone conversation or email consultation. However, for new Counselors with no reviews, we recommend setting a more competitive rate to start.

Do I have to pay to be a Counselor?

No. There is no membership fee or subscription fee to become or remain an active Counselor. To help cover its overhead, HiCounselor charges a 20% service fee on each engagement, but you will never be charged to be a member of our community.

How do I get paid?

Payouts are made after every booking. Your HiCounselor account gets credited with the booking amount. You can choose when to transfer your earnings from your HiCounselor account to your Paypal account. If you have any questions, email us at [email protected]

Can I be a Counselor if I'm in the US on a work visa (ie: H1-B, etc…) ?

Work visas are very specific and often restrict you from earning wages from any company other than your sponsoring company. Please consult an immigration attorney before signing up as a Counselor.

Can I become a Counselor if I'm not in HR or Recruiting?

Yes !, We're convinced that no matter your industry or role, you have some very valuable experience you can share and use to help other professionals and job seekers.