We are looking for an S/4 Hana Developer to support our customer experience solutions with focus on SAP-ISU (Industry Standard Utilities).

• Design, develop, and implement SAP ISU solutions to support the utilities industry's specific requirements.
• Analyze business processes, configure the SAP modules, develop custom enhancements, integrate with other systems, and provide ongoing support and maintenance.
• Perform functional reviews, technical high level, and detail level design, build and review, solutions from start to finish.
• Candidates will have strong technical knowledge of S/4 Hana Utilities as well as experience working in a service-oriented architecture with middleware interfaces.
  
  

Major Responsibilities

" Provide ongoing support and maintenance for SAP ISU solutions, troubleshooting issues, resolving incidents, and implementing enhancements as required.

" Analyze Business Requirements: Collaborate with business stakeholders to understand their requirements and translate them into functional and technical specifications for SAP ISU solutions.

" SAP ISU Configuration: Configure the SAP ISU module according to business needs, including setting up master data, rates, tariffs, billing cycles, and customer service processes.

" Custom Development: Develop custom enhancements and functionalities using ABAP programming, including user exits, customer enhancements, and Business Add-Ins.

" Integrate SAP ISU with other systems and modules, such as SAP C4C, SAP SCM and SEW or third-party applications, ensuring seamless data flow and process integration.

" Conduct unit testing, integration testing, and support user acceptance testing (UAT) to ensure the quality and reliability of developed solutions.

" Prepare technical documentation, including functional and technical specifications, configuration guides, and user manuals. Conduct knowledge transfer sessions and provide training to end-users and support teams.

" Collaborate with cross-functional teams, including business analysts, project managers, and infrastructure teams, to ensure effective solution delivery. Communicate project status, risks, and issues to stakeholders and management.

" Stay updated with the latest SAP developments, technologies, and industry trends while delivering innovative solutions and improving processes.

" Integrated solutions utilizing SAP (CPI) cloud-based middleware that connects SAP systems with third-party products.

" Configure Billing Master Data setup, billing, invoicing, rates, and tariffs.

" Work with Billing processes such as Meter to Cash and Budget Billing.

" Develop print (billing, invoice, etc) solutions to integrate with SAP ISU.

Position Requirements

" Bachelor's degree in computer science, information technology or a related field.

" 5 to 6 years of experience in implementation/support projects.

" Functional knowledge of ISU and experience in SAP C4C and SMC is desirable.

" Knowledge of SAP technologies, including IS-u, S/4HANA, SAP Cloud Platform, SAP Integration technologies (BPT) and other relevant integration protocols (API, JSON, SFTP).

" Expertise in ABAP programming, SAP UI technologies and SAP data migration tools.

" Strong analytical, problem-solving and decision-making skills, with the ability to navigate complex and ambiguous situations.

" Understanding of utilities industry processes, such as metering, billing, customer service, and energy data management.

" Knowledge of integration techniques and experience integrating SAP ISU with other systems and modules.

" Excellent problem-solving skills and the ability to analyze complex business requirements and propose appropriate solutions.

" Strong communication and interpersonal skills, with the ability to work effectively in cross-functional teams and collaborate with stakeholders at various levels.

" Understanding of integrated systems (such as SAP CPI, Oracle ERP, Agent Desktop, Billing, Work & Asset Management, and Maximo) desirable.

" Certification in relevant SAP modules or technologies is desirable.