Thermo Fisher Scientific

Sr Web Data Analyst

Company: Thermo Fisher Scientific

Location: Remote in Pennsylvania, United States

Posted on: August 16

Job details

Job Type
Full-time
Remote

Full Job Description

Job Title: Sr Web Data Analyst

Requisition ID: 208992BR

As part of the Thermo Fisher Scientific team, youll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to live every single day to enable our customers to make the world healthier, cleaner, and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the worlds toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

How will you make an impact?

Reporting into the eBusiness Analytics team in Digital Commerce, the Sr Web Data Analyst will provide analytics support for Thermo Fishers eCommerce platforms. This analytics team is part of a larger organization called eBusiness responsible for the overall digital experience Thermo Fisher provides for our customers. Our goal is to build an industry-leading digital customer experience that facilitates scientific planning, execution, and analysis with a flawless transactional experience across the digital ecosystem. As part of the Analytics team, you will be responsible for analytics, reporting, consolidation, forecasting, and planning - as well as deriving actionable insights that help drive efficiency, productivity, and revenue. The ideal candidate will have good eye for business, communication skills, and be technically adept at providing analytical solutions.


What will you do?

  • Identify, trends, outliers, and patterns that uncover new insights to advise eBusiness on features driving the self-help customer experience
  • Mining Adobe click data and stitching with other source data to articulate the customer self-help journey.
  • Translate business needs to technical specifications.
  • Experience with crafting project road maps and agile processes/framework
  • Knowledge and familiarity with back-end Adobe Analytics
  • Derive data-driven insights to expose opportunities for two eBusiness teams to reduce offline contact rate.
  • Be able to articulate a story using analytics that identifies customer friction points & opportunities
  • Work with a newly formed cross-functional team to help drive a self-service feature roadmap by defining the highest opportunity areas.
  • Work toward real-time reporting to catch problems as they occur and drive corrective actions
  • Leverage visualization tools such as PowerBI to help businesses and senior leaders understand the impact of found opportunities
  • Develop and maintain ongoing reports/dashboards as well as ad hoc analyses
  • Design, build and deploy BI solutions (e.g., reporting tools)
  • Maintain and support data analytics platforms (e.g., Microsoft Power BI / Tableau)
  • Develop and execute database queries and conduct analyses
  • Develop and maintain technical documentation
  • Report curation and data modeling

Travel
Domestic and international travel of less than 10% of the time


How will you get there?

Education

  • Bachelors degree in Mathematics, Computer Science, or a related field.

Experience

  • 5+ years of demonstrated ability analyzing large, sophisticated data sets yielding opportunities for revenue and/or process improvement within an organization
  • Knowledge of R, SAS, SPSS, SQL, Tableau, PowerBI, and Adobe a plus
  • Knowledge of Agile/Scrum methodology a plus

Knowledge, Skills, Abilities

  • Interpersonal skills: outstanding verbal/written communication, listening and presentation skills with attention to detail

Our Mission is to enable our customers to make the world healthier, cleaner, and safer. Watch as our colleagues explain 5 reasons to work with us. As one global team of 100,000 colleagues, we share a common set of values - Integrity, Intensity, Innovation, and Involvement - working together to accelerate research, tackle sophisticated scientific challenges, drive technological innovation, and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Apply today! http://jobs.thermofisher.com

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status.

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