Product Manager


Location: Boylston - Massachusetts - tats-Unis

Posted on: September 23

Title Product ManagerLocation Remote...Duration 13 months +Role DescriptionThe Email COE is seeking an experienced Product Manager to intake and own the success of one ormore internal-facing email products within Corporate Marketing - ensuring our strategy - roadmap anddeliverables meet the needs of our subscribers and company stakeholders.Successful Product Manager candidates are enthusiastic problem solvers who thrive on beingengaged in all levels of their teams. They are strong communicators and networkers - known fordeveloping lasting and credible alliances. They must think quickly under pressure - motivate theirteams - and own the timely and accurate delivery of issue investigations - enhancements - and metrics.The ability to read between the lines - anticipate issues - and communicate consistently and accuratelyacross various channels are key requirements.Within Email COE - youll work closely with our Engineering team - who will intake - design - and bringlive bodies of work you prioritize. Youll also work closely with our Brand - Digital Platform - and UXteams - intaking user stories and roadmap requests - and aligning these within and against feedbackfrom other stakeholder teams. You'll have conceptual ownership of your internal Product area - andwill be expected to ensure its continued success - relevance - and evolution - including working closelywith senior and executive stakeholders to ensure alignment. Finally - youll raise our teams game bymaking and executing ongoing recommendations to implement new tools and approaches.Responsibilities Include (but Are Not Limited To)Strategy & Roadmap - Set & revisit product visions - KPIs - and strategies. Plan and prioritizewhat (and when) our product team will deliver - based on the business value each change willbring to our customers. Present our strategy - roadmap - and current progress/actions to seniorexecutive audiences inside and (as approved with PR) outside the company.Knowledge - Develop a broad technical understanding of our integrated ecosystems - and adeep technical understanding of their owned business area - history - B2B2C2Me variations - and related regulations & compliance categories.Role Hybridization - Fulfill project management and product owner responsibilities within yournamed Scrum team - alongside Product Management duties. Oversee the full creative andcontent process.User Stories & Backlog Management - Uncover and understand customer needs (the what)and translate them into strong and comprehensive user stories and requirements. Manage andprioritize product backlog based on long-term roadmap needs.Business Value - Uncover and understand the customers goals and frustrations (the why) toensure we are solving meaningful problems - not just shipping features.Collaboration - Ability to work well with internal teams - including designers - developers - engineers - architects - and operations. Ensure requirements are fully understood and thatimplementation plans match expectations.Methodology - Comfortable within project management software - and able to deliver withinSCRUM / AGILE - and against Waterfall approaches. Coordinates product releases withstakeholders.Tracing & Transparency - Define success criteria for testing and product acceptance. Define - measure - and broadcast product metrics and KPIs within dashboards - comms channels - andQBRs.Aligns & Evangelizes - Serve as a product evangelist and subject matter expert. Anticipate andanswer incoming questions about the product - the email channel - and capabilities.Enablement - Provides product training and technical expertise. Facilitates the creation andmaintenance of proper product documentation. Creates and presents materials to internalstakeholders and users to ensure adoption - alignment - and understanding of product updates.Market Relevance - Monitor and analyze trends in the industry and study competitors emailofferings. Collate and champion best practices and learnings in your space.Flexible - Travels as required. Performs other related duties as required.Minimum Qualifications 4+ years of relevant industry experience - preferably managing products in Salesforce Marketing Cloud / ExactTarget. Phenomenal leadership skills and ability to inspire team members. Demonstrated understanding of email marketing strategy - best practices - and email analytics. Aptitude to quickly understand data flows - systems and technical concepts in order to explain to business partners. Proven track record of delivering successful products - concurrently and at scale. Ability to work independently with little or no supervision while maintaining a high level of efficiency - within a distributed remote and global organization. Understands and deals well with rapid development cycles and within shifting priorities; remains flexible and calm in the face of uncertainty. Ability to lead effective calls - identify decisions made - and clearly state action items. Strong verbal - written - presentation - and interpersonal communication skills that are tailored to reach all audience types. Strong attention to detail and focus on task completion. Highly proficient in Google Docs - Slack - LucidChart - Smartsheets - GUS - virtual meeting & collaboration software.PreferencesPreference will be given to applicants with experience in one or more of the following:Experience working within or with Enterprise scale organizations in a consultancy /professional services capacity is a plus.Technology - Familiarity with our tech stack is helpful: Salesforce Sales & Marketing Clouds - Tableau Server - modern website authoring tools and CMS platforms.Education - We prefer a Bachelor's degree in business or computer science - or equivalentbusiness experience.Below is the brief introduction of SPECTRAFORCE - the benefits we offer and the disclaimers:Established in 2004 - SPECTRAFORCE is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform - robust ISO 9001:2015/ISO 27001 certified processes - and strong and passionate client engaged teams.We have built our business by providing talent and project-based solutions - including Contingent - Permanent - and Statement of Work (SOW) services to over 130 clients in the US - Canada - Puerto Rico - Costa Rica - and India. Key industries that we service include Technology - Financial Services - Life Sciences - Healthcare - Telecom - Retail - Utilities and Transportation.SPECTRAFORCE is built on a concept of human connection - defined by our branding attitude of NEWJOBPHORIA - which is the excitement of bringing joy and freedom to the work lifestyle so our people (and clients) can reach their highest potential. Our entire workflow and teams are trained to cultivate the joy of NEWJOBPHORIA with candidates and employees throughout their engagement with SPECTRAFORCE. http://www.spectraforce.comBenefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental - vision - accident - and hospital indemnity insurances. Additional benefits SPECTRAFORCE offers to the eligible employees include commuter benefits - 401K plan with matching and a referral bonus program. SPECTRAFORCE offers unpaid leave as well as paid sick leave when required by law.Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race - religion - color - sex - national origin - age - sexual orientation - gender identity - genetic information - disability or veteran status - or any other category protected by applicable federal - state - or local laws. Please contact Human Resources at [email protected] if you require reasonable accommodation.Note: The Company is committed to complying with the California Consumer Privacy Act (CCPA) effective January 1 - 2020; and all data privacy and laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting [email protected]
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