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Computer Support Technician

Company: Office of Management and Enterprise Services

Location: Oklahoma City, Oklahoma, United States

Posted on: June 23

Computer Support Technician

Recruitment #220622-UNCB-146
Department
Office of Management and Enterprise Services

County Location
Oklahoma OK

Date Opened
6/22/2022 08:00:00 AM

Filing Deadline
7/6/2022 11:59:00 PM

Salary
Salary based on education and experience.

Full or Part Time
Full-Time

INTRODUCTION

A resume and cover letter must be submitted with your application.

As a Computer Support Technician with OMES you will enjoy:
· Generous leave including 15 days of vacation, 15 days of sick leave and 11 paid holidays annually.
· A comprehensive Benefit Package with a generous benefit allowance to offset the cost of insurance premiums for employees and their eligible dependents.

Job details
  • Full-time 40-hour work weeks.
  • Support the Information Services Division.
  • Salary based on education and experience.

Responsibilities
  • Configure, install, and maintain workstations and laptops in a networked environment.
  • Identify network, hardware, and software problems utilizing diagnostic and troubleshooting skills.
  • Install, configure, apply patches, and update operating systems and workstation applications.
  • Maintain workstation systems at performance level to meet customer expectations for reliability and stability
  • Serve as the escalation point for technical and customer related issues in assigned geographical area
  • Ensure that all reported issues are entered into the ticketing system and have full and proper documentation and are close to successful resolution
  • Install, configure, and troubleshoot peripheral devices, such as printers

Physical Demands and Work Environment
• The employee must occasionally lift, and/or move up to 30 pounds.
  • Lifting above the head is occasionally required.
  • This position may require travel up to 50 percent of the work week.

About OMES
The Office of Management and Enterprise Services provides excellent service, expert guidance and continuous improvement in support of our partners’ goals. We are a highly qualified workforce committed to serve those who serve Oklahomans and make government run in the most efficient, innovative manner possible.

OMES is an Equal Opportunity Employer. Reasonable accommodation to individuals with disabilities may be provided upon request.

MINIMUM QUALIFICATIONS

  • Requirements include 24 credit hours in computer science or related field, or two years of IT technical support experience, troubleshooting and job-related certifications or an equivalent combination of education and experience.

NOTES

Please read instructions carefully and include all required documents when you submit your application.

No additional information will be accepted after the application has been submitted.