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Medasource

Enterprise Health Application Analyst (REMOTE)

Company: Medasource

Location: Los Angeles, CA, United States

Posted on: June 23

Job Title: IT Employer Services Application Analyst (100% Remote)

Location: Columbus, Ohio

Client: Ohio Health

Start Date: ASAP

Duration: 6 month contract


Overview:

  • Our healthcare client in Columbus, Ohio is looking for a seasoned Technical Analyst to support the Employer Services team in optimizing their Enterprise Health application to internal and external customers.


Qualifications:

  • Understanding of Employer Services Specialty
  • Enterprise Health is the hosted system used in this area - knowledge or experience a plus
  • Experience working in hosted system arrangement
  • Experience and Knowledge of IT typical IT system support processes
  • Knowledge/experience with interfacing of data to and from systems
  • Familiarity with EMR systems
  • Working with and holding vendor accountable
  • Partnering with vendor resources to track and manage issues to resolution
  • Documentation of work processes and knowledge of process improvement practices
  • Managing day-to-day ticket queue
  • Running Reports and uploads in and out of systems
  • Knowledge / Understanding system portals = both internal to the organization and external to contracted companies
  • Excellent customer service/management skills
  • Ability to navigate diverse customer population with variety of initiatives
  • Ability to manage assignments to completion - independently and in a team
  • Collaboration with analyst and customer teams

Recommended Skills

  • Business Process Improvement
  • Customer Service
  • Leadership
  • Team Working
  • Desktop Support
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