Slak Logo Click here to join our private community of job search experts on Slack to receive the latest updates


ServiceNow Technical Product Manager LSD (legal service...

Company: KPMG US

Location: Stamford - Connecticut - USA

Posted on: November 24

Requisition Number: 95861 - 20 Description... Known for being a great place to work and build a career - KPMG provides audit - tax and advisory services for organizations in todays most important industries. Our growth is driven by delivering real results for our clients. Its also enabled by our culture - which encourages individual development - embraces an inclusive environment - rewards innovative excellence and supports our communities. With qualities like those - its no wonder were consistently ranked among the best companies to work for by Fortune Magazine - Consulting Magazine - Working Mother Magazine - Diversity Inc. and others. If youre as passionate about your future as we are - join our team. KPMG is currently seeking a Technical Product Manager to join our Digital Nexus organization. This is a remote opportunity. Responsibilities: Work with business product owners to understand roadmaps - business problems and maintain appropriate business engagement in requirements gathering - writing and communication to throughout the software development lifecycle as part of delivering to business strategy Ensure successful implementation and operationalization of ServiceNow solutions; ensuring the right governance and processes are followed for compliance with best practices - enterprise standards - business processes - business and functional requirements ; Help identify efficient and optimal technical solutions to business problems - leveraging the ServiceNow platform - its strategy - and other SaaS and on-prem integrations Understand the product design - configuration - setup and deployment of ServiceNow solutions to provide necessary guidance and ServiceNow technical support to the business services for such products and solutions ; M onitor - analyze - and report on product enhancements and new capabilities over their entire software development lifecycle - and manage success and evolution of the product for the business product owner ; Comprehend product challenges and innovate solutions for achieving development objectives with greater efficiency Partner closely with Enterprise Architect - ServiceNow Platform Architect(s) - ServiceNow Developers and ServiceNow company Product Management teams to identify and document technical requirements and emerging solutions ; Liaise with both internal Product teams and product vendors - service providers or other external resources as require d; Liaise with both customer and Agile POD Teams to ensure that the development is aligned with customer feedback Employ Agile techniques to keep the scope - time - and cost of the development in check ; Work closely with POD teams as a subject matter expert who can answer questions raised by the technical/developer community Work on company-defined aspects of the Products and meet forecasted development goals ; Coordinate the quality assurance and development delivery processes ; Define product lifecycle success criteria for Delivery and Adoption Qualifications: Minimum five years of recent experience implementing ServiceNow enterprise solutions with expertise in production deployments working in an agile methodology environment Bachelor's degree from an accredited college/university or equivalent experience Ability to deliver compelling and persuasive presentations; And be able to effectively manage scope of projects and the expectation of the project Ability to produce clear business requirements from stakeholders - effectively prioritize requirements and make informed project tradeoffs - and map business requirements to appropriate functional/technical requirements Demonstrated strong organizational skills - troubleshooting and knowledge of and experience with ServiceNow Strong verbal/written communication - with ability to effectively interact with individuals at all levels of responsibility and authority; Must be able to prioritize - delegate and foster the development of high-performance teams to lead/support an environment driven by customer service and teamwork KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal - state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race - color - religion - age - sex - sexual orientation - gender identity - national origin - citizenship status - disability - protected veteran status - or any other category protected by applicable federal - state or local laws. The attached link contains further information regarding the firm's compliance with federal - state and local recruitment and hiring laws. No phone calls or agencies please. KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices - client sites or KPMG events - except when mandated by federal - state or local law. In some circumstances - clients also may require proof of vaccination or testing (e.g. - to go to the client site