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Company: Fidelity Investments
Location: Merrimack NH
Posted on: May 26
Do you want to part of a team supporting the fastest growing product in Data Consulting? Do you enjoy helping to educate our clients and business partners? Do you have an interest in helping to scale work through automation? As part of the Data Consulting team, you will be charged with helping us support our Enhanced Lost Participant Service (ELPS) by becoming a Subject Matter Expert responsible for owning our soon to be created Service Support Desk.
ELPS is an exciting product that is experiencing significant growth. Our mission is to help clients locate participants that have lost contact with their retirement plan. Come be a part of our team!
The Fidelity Workplace Consulting Group is composed of over 350 professionals who advise clients on the management of their domestic benefits. We are a fast-growing business within Fidelity, providing a broad range of services that touch on every area of benefits design, strategy, funding, communication and delivery. While we focus on working with the Fortune 1000, we also work with Fidelity clients of all sizes.
As an ELPS Consultant in Workplace Consulting you'll be responsible for assisting with both the build out and support of our new Service Support Desk to funnel and respond to MD questions. In addition, you would be tasked with helping the team with quality review, with the opportunity to drive automation and scale. While working in a collaborative work environment, you will strive to improve processes, document and trend incoming requests and assist with the disbursement of information to support ELPS inquiries.
The Expertise You Have
The Skills You Bring
The Value You Deliver
Please see below for the salary range for work locations in Colorado only:
$70,000 - $125,000 per year
This position is eligible for incentive compensation or an annual bonus opportunity.
Please see below for the salary range for work locations in New York City, Westchester County, NY and Jersey City, NJ only:
Please see below for the salary range for work locations in California only:
Please see below for the salary range for work locations in Washington only:
Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients money.
At Fidelity, youll find endless opportunities to build a meaningful career that positively impacts peoples lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees Choice Award, we have been recognized by our employees as a Best Place to Work in 2023. And you dont need a finance background to succeed at Fidelitywe offer a range of opportunities for learning so you can build the career youve always imagined.
At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what were calling Dynamic Working. Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity work location for at least one week, 5 consecutive days, every four weeks. These requirements are subject to change.
We invite you to Find Your Fidelity at fidelitycareers.com.
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations @fmr.com, or by calling 800-835-5099, prompt 2, option 3.