Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brown is seeking an Account Executive to join their Employee Benefits team in Nashville, TN!
Serves as strategic advisor and overall client service leader for a portfolio of middle to large market clients (generally, 500-5,000 lives). Manages client service quality and overall leadership of client service needs. Leads assigned client account team to ensure high quality service for $1M+ client portfolio. Seeks additional new business growth opportunities within existing portfolio. Partners with Consultants/Producers as EB subject matter expert on new business pursuits as needed.
What Youll Do
Include the following. Other duties may be assigned.
Serve as the EB subject matter expert and overall strategic adviser on a $1M+ portfolio of clients
Partner with Producers and other Sales Professionals to assist on new business pursuits as the employee benefits expert
Prepare new business strategies in collaboration with Consultants/Producers, including proposals and presentations for new client opportunities
Manage the client relationship to expand the scope and scale of existing client portfolio
Review and manage annual service calendar and overall stewardship of all client projects and service needs
Consult with client on plan design, contributions, strategy, compliance, and other topics related to their benefit program
Manage renewals and open enrollments, completing appropriate implementation paperwork and ensuring contracts are set up correctly
Direct and lead other Account Teammates as needed for day-to-day execution of client projects and requirements
Ensure client satisfaction and overall client profitability
Continue professional development
Other duties as they may be assigned
Competencies
Expertise Serve as the leading EB expert on the client team; leads client service team through influence and knowledge sharing
Planning/organizingthe individual prioritizes and plans work activities and uses time efficiently
Interpersonal skillsthe individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things
Oral communicationthe individual speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills
Written communicationthe individual edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information
Problem solvingthe individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality
Quality controlthe individual demonstrates accuracy and thoroughness and monitors own work to ensure quality
Adaptabilitythe individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events
Safety and securitythe individual observes safety and security procedures and uses equipment and materials properly.
What Youll Need
Bachelors Degree or equivalent experience
Current state Life and Health license
5-7 years of experience as an employee benefits consultant
Knowledge of customer service functions such as rating, marketing, claims handling and coverage information
Outstanding written and verbal communication skills
Effective and efficient use of technology for organization and client presentations
This position requires routine or periodic travel which may require the teammate to drive their own vehicle or a rental vehicle. Acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter, and maintenance of minimum acceptable insurance coverages are a requirement of this position
What We Offer
Excellent growth and advancement opportunities
Competitive pay based on experience
Discretionary Time Off
Generous benefits package: health, dental, vision, 401(k), etc.
Employee Stock Purchase Plan
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.
Take the leap to a rewarding job that pays you well and that you enjoy.
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